TERMS OF SALE

Article 1. Seller

SmashTone Studio, sole proprietorship of Julien Meirone, SIRET 928 900 679 00012, 104 Chemin du Vallon de Nice, 13390 Auriol, France. Contact: contact@smashtonestudio.com. VAT not applicable, article 293 B of the French General Tax Code.

Article 2. Scope

These terms apply to any order for services placed with SmashTone Studio. For mixing, mastering, the bundle and coaching, the conditions specific to each order are set out in the accepted quote. For a mix audit ordered online, articles 5 to 7 also apply.

Article 3. Price

Prices are in euros, without VAT. The mix audit costs €35 per track. The price is shown before payment.

Article 4. Ordering and paying for the audit

The order is concluded once the client has ticked the acceptance boxes, paid by card on Stripe's secure page and received the confirmation message. Payment is due in full, before the audit starts. SmashTone Studio never sees the card number.

Article 5. Audit content and turnaround

The audit includes a video walkthrough of the track and a PDF report ranking the fixes by priority. The PDF alone is available on request. If the client asks for immediate performance, the feedback is sent within 48 to 72 business hours after receipt of a usable file and confirmation of payment. If the client chooses to start only after the 14-day withdrawal period, the audit begins the day after that period ends, and the 48 to 72 business hours run from that date. The client guarantees that they hold the rights to the files they send.

Article 6. Right of withdrawal (consumer clients)

Consumers have 14 days from the order to withdraw from the contract, without giving a reason. To do so, they use the "Cancel your order here" page on the website, or any other unambiguous statement of their decision. They receive an acknowledgement of receipt by email.

The client may ask for the audit to start immediately, before this period ends. If they then withdraw before the audit is finished, they pay for the part already performed at the time they informed SmashTone Studio of their decision, and the balance is refunded.

Once the audit has been fully performed and delivered, the right of withdrawal no longer applies if the client expressly asked for immediate performance and acknowledged, before it began, that they would lose this right once the audit was delivered. This request and acknowledgement are collected through an explicit choice before payment.

These provisions do not apply to business clients.

Article 7. Deduction from mastering

The €35 paid for the audit is deducted from the price of mastering the same track, if that mastering is ordered within 3 months of the audit being delivered. The deduction does not apply to any other track and cannot be combined with any other discount.

Article 8. Files and confidentiality

Audio files sent are used only for the service ordered and are never shared. They are kept for 30 days after the audit is delivered, unless there is a specific documented need (an ongoing dispute, for example), and then deleted. Accounting records are kept separately, in line with legal requirements. The client keeps all rights to their tracks.

Article 9. Liability

The audit is a technical and artistic opinion. SmashTone Studio does not guarantee any commercial result, label signing or number of streams. These terms do not limit the statutory rights of consumers.

Article 10. Personal data

The data collected with the order (name, email address, track title, link to the mix) is used to fulfil and invoice the order. Details are in the privacy policy.

Article 11. Consumer mediation and governing law

Consumer clients can refer any unresolved dispute with SmashTone Studio to a consumer mediator free of charge: CM2C, 49 rue de Ponthieu, 75008 Paris, France, contact@cm2c.net, tel. +33 1 89 47 00 14. Disputes can be submitted directly on https://www.cm2c.net. French law applies. Failing an amicable settlement, the courts with jurisdiction are those provided for by law. This English version is a translation provided for convenience; in case of discrepancy, the French version prevails.